We use the following courier services for local and import product:
Domestic: Via Pos Indonesia (https://www.posindonesia.co.id).
Other Countries -International: EMS/E-packet.
When placing your order on Aerobagja, please take into consideration that we operate Monday through Saturday. Therefore, payment confirmation received on weekends and holidays will be checked on the next business day.
Please allow 1 (one) day after payment confirmation for us to check your payment, perform quality control of your merchandise, and pack your order. We will ship the order on the next day. You will be sent a confirmation email once your order has been dispatched with tracking information.
Orders can only be delivered when the full amount of payment is received and confirmed.
PLEASE NOTE: We are unable to ship your order if any problems regarding the payment occurred.
Our delivery timescale for both domestic and international standard orders is shown below:
Free Shipping. Estimated delivery time: 12-22 working days after shipment .
Priority Shipping Estimated delivery time: 7-14 working days after shipment.
Delay might occur during public holidays.
International rates are upon request. International rates may change based on exchange rate. Shipping cost will be added to your total purchase after you have checked out.
Shipping fees will be charged based on the weight of the order. If the accumulated weight exceeds 1 (one) kg, another kg will be added to shipping fees.
We are not responsible for merchandise risk of loss after the courier has delivered the order to the address.
We do not take responsibility if the courier cannot deliver the package in time due to incomplete address, misspelled address or no recipient at the address. For Indonesian customers, please check your Si Cepat shipping code in the “Track Order” links at the top of the page.
Once your order has been shipped via PRIORITY ONLY , you will receive an automated e-mail with your tracking information. Your tracking information can also be found by logging in your account and viewing your orders.