Any access or the use of Aerobagja signifies your consent to the following terms and conditions. Prior to taking any legal or action otherwise, please contact us at Aerobagja to notify us of the nature of the query. Aerobagja will not accept any returns delivered to us without written communication and agreement prior to return to us. Any products returned without prior consent will not be processed until an agreement has been met.
We accept Bank Transfer and Credit Card as payment. From time to time, despite our effort to maintain accurate and correct pricing on the website, there may be mistake(s). If there is a mistake, you will be notified via email before the product(s) are dispatched to you. The total amount you pay is the same regardless of the payment method. Shipping charges are not included in the price of the product. Shipping charges are determined by the size of your order in total cost and your location. We accept orders via e-mail, customer service (Whatsapp@), and in store for all merchandises.
When an order is placed on Aerobagja, you will receive an email confirming the order and the billing details of the order once payment is confirmed. All order paid by bank transfer, should be confirmed by you in our Confirm Order section. The orders are considered done will be when the funds have been received and the product(s) have been dispatched to you. In some cases when items of heavy weight or irregular size are ordered, additional shipping charges may apply. In these cases, customers will be notified via email and asked to pay additional shipping and handling charges.
When ordering goods from Aerobagja for international deliveries you may be subject to import duties and/or taxes, Aerobagja is not responsible for any charges that are from customs/duties of your respective locations. Any additional charges for customs clearance are considered outside of our control and Aerobagja cannot predict the value of what these charges may be. For further information on custom and excise policies in your country, please contact your local customs office. Only Indonesian orders are payable in Rupiah prices, all international are charged in USD rates.
The rules and regulations for import fees vary from country to country and state to state, so please contact your customs office for further details.
Although we try our best to ensure packages are delivered in a timely manner, shipping times may vary depending on the destination. Once a package is shipped we have no control over how long it will take to arrive. We also have no control over whether or not your package is delayed in your local courier office. By placing an order with us, you accept the risk that your package may be delayed during shipment for these reasons.
We will provide a tracking number with the information of which logistic we use to ship your product no later than 48 hours after we have shipped your order.
If an order is returned to Aerobagja because of a refused, unclaimed or unsuccessful delivery, all shipping costs and associated import fees and charges will be deducted from a refund.
While we have tried to accurately display the colours and tones of our products on our website, the actual colours you see will depend on your screen and may not be accurate.
In the event that an order needs to be returned for any reason, you will need to inform us on the reason of return and we will return your order with a store credit. On the event a product needs to be exchanged, the customer will have a maximum of 3 (three) days from the arrival of the order to send it back to us. All products sent back to be exchanged needs to be in the condition it was sent. All shipping charges that may apply during the return / exchange of product to us will not be compensated by us. All international orders are final, no return or refund. For inquiries on our exchange and return policy please e-mail us at email@example.com or via our customer service (Whatsapp@)
We never sell your information to any third party. When you visit our web site, we also collect:
Your data for delivery and notification purposes.
Facebook and Google will collect information about your computer or mobile, including your IP address, the type of operating system and browser you use, and your
We may use your data for marketing and advertising purpose.
All transactions are processed using industry standard 256-bit SSL encryption. Your credit card information is never stored.